FREQUENTLY ASKED QUESTIONS
Creation enquiries, special orders and delivery arrangements.
How can I purchase a creation?
Visit the Serendipity boutique or contact a sales adviser directly. This website does not provide online checkout.
How can I place a special order?
An adviser will explain the design scope, timing, deposit and applicable conditions before an order is confirmed.
How is delivery arranged?
The delivery method and timing for available and special-order pieces are confirmed by an adviser according to the creation, destination and order.
