• Purchase

In store or on the official website of Serendipity If you have any questions, please contact our customer service.

• Customer-order

If you want to order a personalized product, a sales advisor is at your disposal. For any personalized order, a deposit is required and it will not be refundable once the order is placed.

• Delivery

After receipt of the order and payment, delivery (except personalized product) is organized by a third-party logistics company within 7 working days. The deadline for personalized products is to be defined when ordering.